Terms of Service

These terms cover two things: using this website, and engaging SKWD Consulting (“SKWD”, “we”, “us”) for web design, digital marketing, media buying, SEO, analytics or creative work. Booking a strategy call doesn't create a contract by itself — a paid engagement starts once we've agreed scope in writing, as described below.

Using this site

You may browse this site and use the contact form to reach us. Don't use it to submit anything false, harmful, or belonging to someone else, and don't attempt to disrupt it, scrape it at scale, or access parts of it you're not authorized to reach.

How an engagement starts

Every engagement begins with the free strategy call described on the homepage. If we agree to work together, we send a scope of work covering deliverables, timeline, fees and payment schedule for that specific engagement — the Sprint, Engine and Partner shapes on the Engagement section describe the pattern, not a fixed price list. The scope of work, once signed by both sides, is what governs the engagement; these terms fill the gaps it doesn't cover.

Payment

Fees, invoicing schedule and accepted payment methods are set out in each engagement's scope of work, not on this page. Invoices are due on the terms stated there; late payment may pause active work until the account is current.

What we ask of you

Timely access, feedback and assets — brand guidelines, account access, approvals — are usually the pace-setter on a project. Delays on your side can push agreed timelines; we'll flag it when it happens rather than let a deadline quietly slip.

Ownership

Work we build directly in your accounts — your website, your ad accounts, your analytics — is yours from the day it's built, in line with what the FAQ on the homepage says. Frameworks, templates, internal tools and methods we bring to the engagement remain ours; you get to use them as part of the deliverable, not to resell or hand to a third party as your own.

No guaranteed results

We back our process, and the case studies on this site are illustrative of what it can do — but growth, media performance and search rankings depend on markets, platforms and competitors outside our control. We don't guarantee specific revenue, ranking, cost-per-acquisition or return-on-ad-spend outcomes, and nothing on this site should be read as such a guarantee.

Confidentiality

Anything either side shares in confidence during an engagement — strategy, performance numbers, account access, unreleased plans — stays confidential, both during the engagement and after it ends.

Liability

To the extent the law allows, SKWD's liability arising from an engagement is limited to the fees paid for that engagement in the three months before the claim, and we're not liable for indirect or consequential losses such as lost profits. Nothing here limits liability that can't legally be limited.

Ending an engagement

Either side can end an ongoing engagement on the notice period stated in its scope of work. Fees for work already delivered, or already in progress, are payable regardless — see the refund policy for how this applies to Sprint, Engine and Partner engagements specifically.

Changes to these terms

We may update these terms as the business changes; the date at the top reflects the latest revision. Terms already signed into a scope of work aren't affected retroactively by a later change here.

Governing law

These terms are governed by the laws of India, and any dispute arising from them falls under the jurisdiction of the courts of Bengaluru, Karnataka.

Contact

SKWD Consulting, Bengaluru, India.
sales@skwdconsulting.com